Six things I have learned from coaching clients on agile issues

My lessons from coaching clients on challenges related agile.

  1. Client has what it takes to make the mental shift. Client is the master of his or her situation. I am helping him or her to unlock potential. 
  2. Client is looking for results. If I hand over the results in a “gift box”, my client may thank me. If my client discovers “key” to results, I sense excitement in the air. 
  3. In general, challenges in agile space are related to people and/or systems.  Offering knowledge and experiences in agile practices are helpful. Helping them to shift their thinking will go a long way.
  4. The most difficult part of coaching is being a coach. Many times I want to offer hints to untie the knot. I am able to say to myself “Hold on!  I am better than that”. 
  5. To help the system to shift is to have empathy. Logical thinking helps us to understand causes and effects. The system will not shift unless it wants to, e.g it sees the light at the end of the tunnel. In the meantime, be the “mirror” and hold the space for dialogues. 
  6. How long does it take for the system to shift? I have no crystal ball. Based on my coaching experiences, three main factors to encourage the shift are why, physiological safety and external help in the form of coaching.
Coaching process
Coaching process

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